Privacy Policy
Last updated: January 2026
1. Introduction
Your privacy is important to us. This Privacy Policy explains how we collect, use, store, and protect your personal information in accordance with the
Privacy Act 1988 (Cth) and the
Australian Privacy Principles (APPs). By using our website or submitting information through our contact form, you agree to the terms of this Privacy Policy.
2. What Personal Information We Collect
We only collect personal information that you voluntarily submit through our
contact form, which may include:
- Name
- Email address
- Phone number
- Any information you include in your message
This type of personal information is considered “personal information” under Australian privacy law. We do
not collect sensitive information, user‑generated comments, or payment information.
3. How We Collect Personal Information
We collect personal information directly when you:
- Submit an enquiry via our online contact form
We do not use automated tools to collect additional personal details beyond standard website analytics or cookies, unless disclosed separately. (Cookies are generally recommended for disclosure even on basic sites.)
4. Why We Collect Your Information (Purpose)
We collect the information you provide in order to:
- Respond to your enquiry
- Provide customer support
- Improve our services and website user experience
We only use your information for the purpose for which it was collected, unless authorised by law.
5. Storage and Security of Your Information
We take reasonable steps to store your personal information securely and protect it from:
- Unauthorised access
- Misuse
- Loss
- Modification or disclosure
Security obligations are guided by Australian privacy expectations under the APPs.
6. Disclosure of Personal Information
We do
not sell, rent, or trade your personal information. We may disclose your information to:
- Service providers who help operate our website or email systems
- Professional advisers, where required
- Regulators or authorities if required by law
If disclosure to overseas recipients ever becomes necessary, we will update this policy and identify those countries where practicable. At present, we do
not disclose personal information overseas unless otherwise stated.
7. Access and Correction
You may request:
- Access to the personal information we hold about you
- Corrections to any inaccurate or incomplete information
We will take reasonable steps to provide access or correct the information as required by the Australian Privacy Principles. To request access or correction, please contact us using the details below.
8. Complaints About Privacy Breaches
If you believe your privacy rights have been breached, you can:
- Contact us directly using the contact details below.
- If you are unsatisfied with our response, lodge a complaint with the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au.
We will respond to all complaints in a timely manner and follow the process required under the APPs.
9. Website Cookies and Analytics (If Applicable)
If our website uses cookies or analytics tools (e.g., Google Analytics), these may automatically collect:
- Device information
- IP address
- Browsing activity
This data helps improve website performance and user experience. Apps and analytics providers generally require website owners to maintain a Privacy Policy. You may disable cookies via your browser settings.
10. Third‑Party Services
If we use third‑party platforms (such as hosting providers or email systems), they may handle your personal information in accordance with their own privacy policies. We ensure reasonable steps are taken so that these providers comply with privacy obligations.
11. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in laws or our practices. The latest version will always be available on this website.
12. Contact Us
If you have any questions, requests, or privacy concerns, contact Get Forkd at hello@getforkd.com.au
